Vol. 3 No. 2 (2025), Articles
Vol. 3 No. 2 (2025)

HOTEL AMENITIES AND THEIR IMPORTANCE

Articles
Published 2025-03-27
Mahkamboyeva Dilobaroy
The1st-year student of the Department Tourism and Hospitality of Denov Institute of Entrepreneurship and Pedagogy
Turdaliyeva Shahnoza Uktamovna
The teacher of the chair of foreign languages and literature for lower courses Denau Institute of Entrepreneurship and Pedagogy
ZENODO

Keywords

Hotel amenities, guest satisfaction, hospitality industry, customer loyalty, luxury hotels, business travel, smart hotel technology, wellness tourism, competitive advantage, personalized services.

How to Cite

HOTEL AMENITIES AND THEIR IMPORTANCE. (2025). "Conference on Universal Science Research 2023", 3(2), 36-39. https://universalpublishings.com/index.php/cusr/article/view/10590
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Abstract

Hotel amenities play a crucial role in enhancing guest satisfaction and influencing their decision-making process. Modern travelers expect a combination of essential and luxury amenities that contribute to their overall experience. This article explores different types of hotel amenities, their significance in guest retention, and their impact on hotel ratings. The study also highlights the growing trends in hotel amenities and their role in customer loyalty.

ZENODO

References

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[2]: Smith, R. & Brown, L. (2021). Guest Preferences in Modern Hotels: A Survey. Tourism and Hospitality Research, 12(4), 78-91.

[3]: Global Business Travel Association (2023). Business Travelers' Expectations from Hotels. GBTA Research Report.

[4]: Miller, J. (2022). Luxury Hotel Trends: How Amenities Define Brand Value. International Journal of Tourism Studies, 18(3), 120-135.

[5]: Lee, S. & Kim, H. (2020). The Impact of Amenities on Hotel Ratings and Customer Satisfaction. Hotel Review Quarterly, 27(1), 22-34.

[6]: Turdaliyeva, Sh. (2024). ANALYSIS OF HYBRIDITY IN ENGLISH: A COMPREHENSIVE PERSPECTIVE. Entrepreneurship and Pedagogy, 3(3), 24-29

[7]: American Hotel & Lodging Association (2021). Hotel Trends and Guest Loyalty in the U.S. AHLA Annual Report.

[8]: Green Travel Organization (2023). Sustainability in the Hospitality Industry. Eco-Tourism Review, 15(2), 65-78.

[9]: Johnson, T. (2024). Smart Hotels: The Future of Hospitality Technology. Digital Travel Journal, 14(1), 98-110.

[10]: Health & Wellness in Tourism (2022). The Rise of Wellness-Focused Hotels. International Hospitality Review, 10(4), 55-69.

[11]: AI & Personalization in Hospitality (2023). How Artificial Intelligence is Transforming Hotel Services. Future Tourism Insights, 8(3), 34-49.

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This work is licensed under a Creative Commons Attribution 4.0 International License.