Published March 28, 2025
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HOTEL AMENITIES AND THEIR IMPORTANCE
- 1. The1st-year student of the Department Tourism and Hospitality of Denov Institute of Entrepreneurship and Pedagogy
- 2. The teacher of the chair of foreign languages and literature for lower courses Denau Institute of Entrepreneurship and Pedagogy
Description
Hotel amenities play a crucial role in enhancing guest satisfaction and influencing their decision-making process. Modern travelers expect a combination of essential and luxury amenities that contribute to their overall experience. This article explores different types of hotel amenities, their significance in guest retention, and their impact on hotel ratings. The study also highlights the growing trends in hotel amenities and their role in customer loyalty.
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References
- [7]: American Hotel & Lodging Association (2021). Hotel Trends and Guest Loyalty in the U.S. AHLA Annual Report.
- [8]: Green Travel Organization (2023). Sustainability in the Hospitality Industry. Eco-Tourism Review, 15(2), 65-78.
- [9]: Johnson, T. (2024). Smart Hotels: The Future of Hospitality Technology. Digital Travel Journal, 14(1), 98-110.