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Abstract
Ushbu maqolada loyiha boshqaruvida raqamlashtirish jarayonlarining ahamiyati, xususan CRM (Customer Relationship Management) tizimlari orqali mijozlar bilan interaktiv aloqalarni tashkil etish masalalari yoritilgan. CRM platformalari yordamida mijozlar bilan doimiy muloqot, ma’lumot almashish, shikoyat va takliflarni tezkor ko‘rib chiqish, shuningdek, mijozlar ehtiyojlarini tahlil qilish imkoniyatlari tahlil qilinadi. Shuningdek, raqamli texnologiyalar orqali loyiha samaradorligini oshirish, vaqt va resurslarni optimallashtirish bo‘yicha tavsiyalar beriladi.
References
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5. O‘zbekiston Respublikasi Raqamli texnologiyalar vazirligi rasmiy ma’lumotlari — https://mitc.uz — (2024-yil hisobotlari, 25–37-betlar).
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