Abstract
Ushbu ilmiy maqola bank marketingi samaradorligini baholash va uni oshirishning turli yo‘llariga bag‘ishlangan. Maqolada tijorat banklari uchun marketing strategiyalarining ahamiyati chuqur tahlil qilinadi, bu esa banklarning raqobatbardoshligini oshirish va mijozlar ehtiyojlarini qondirishda muhim omil bo‘lib hisoblanadi. Samaradorlikni baholashda asosiy ko‘rsatkichlar sifatida mijozlar sonining o‘sishi, qoniqish darajasi, moliyaviy natijalar va brend tan olinishi kabi omillar tahlil qilingan. Maqolada bank marketingini rivojlantirish yo‘llari batafsil ko‘rib chiqiladi. Jumladan, raqamli marketing strategiyalarining kengayishi, mijoz bozor segmentatsiyasi, xizmatlar diversifikatsiyasi va mijozlarni boshqarish tizimlari (CRM) kabi zamonaviy marketing vositalaridan samarali foydalanish bank marketingi samaradorligini oshirishning muhim elementlari sifatida ko‘rsatiladi.
References
1. Kotler, P., & Keller, K. L. (2016). Marketing Management (15th ed.). Pearson Education.
2. Grönroos, C. (2007). Service Management and Marketing: Customer Management in Service Competition (3rd ed.). John Wiley & Sons.
3. Zeithaml, V. A., & Bitner, M. J. (2003). Services Marketing: Integrating Customer Focus Across the Firm (3rd ed.). McGraw-Hill.
4. Rust, R. T., Lemon, K. N., & Zeithaml, V. A. (2004). Return on Marketing: Using Customer Equity to Focus Marketing Strategy. Journal of Marketing, 68(1), 109-127.
5. Chaffey, D. (2019). Digital Marketing: Strategy, Implementation, and Practice (7th ed.). Pearson.
6. Peppers, D., & Rogers, M. (2004). Managing Customer Relationships: A Strategic Framework. John Wiley & Sons.
7. Smith, P. R., & Taylor, J. (2004). Marketing Communications: An Integrated Approach (4th ed.). Kogan Page.
8. Hamkorbank. (2023). Hamkorbank Annual Report 2023. Retrieved from [Hamkorbank official website](https://www.hamkorbank.uz).
This work is licensed under a Creative Commons Attribution 4.0 International License.