TUR-OPERATORLAR FAOLIYATINI BOSHQARISHDA ZAMONAVIY STANDARTLAR VA TEXNOLOGIYALAR
PDF
DOI

Keywords

tur-operatorlik, GSTC, ISO 20000-1, ISO 28000, ISO 8000, OpenTravel, sun’iy intellekt, bulut texnologiyalari, IoT, blokcheyn, turizm boshqaruvi, raqamli transformatsiya.

How to Cite

TUR-OPERATORLAR FAOLIYATINI BOSHQARISHDA ZAMONAVIY STANDARTLAR VA TEXNOLOGIYALAR. (2025). Yangi O’zbekistonda Tabiiy Va Ijtimoiy-Gumanitar Fanlar Respublika Ilmiy Amaliy Konferensiyasi, 3(8), 62-68. https://universalpublishings.com/index.php/gumanitar/article/view/13461

Abstract

Ushbu maqolada tur-operatorlik faoliyatida zamonaviy xalqaro standartlar (GSTC, ISO 20000-1, ISO 28000, ISO 8000, OpenTravel) hamda ilg‘or texnologiyalar (sun’iy intellekt, bulut platformalari, mobil integratsiya, IoT, blokcheyn)ning qo‘llanilishi tahlil qilinadi. Tadqiqot IMRAD formatida olib borilib, real bozor ma’lumotlari, taqqoslash jadvallari va texnologik arxitektura modeli asosida o‘rganilgan. Natijalar zamonaviy standartlar va texnologiyalarni kompleks tatbiq etish tur-operatorlarning xizmat sifatini oshirish, jarayonlarni optimallashtirish va raqobatbardoshligini kuchaytirishini ko‘rsatadi. Biroq, dastlabki investitsiya xarajatlari, kadrlar tayyorgarligi va kiberxavfsizlik masalalari dolzarb muammo sifatida qolmoqda.

PDF
DOI

References

1. UNWTO. World Tourism Barometer, January 2025. UN Tourism.

2. GrandView Research. MICE Market Size & CAGR Analysis, 2024.

3. Custom Market Insights / Zion Market Research. US Tour Operators Market Forecast 2022–2032.

4. TUI Group. Green & Fair Hotels – GSTC Certification Summary, 2024.

5. AInvest News. Booking Holdings: AI-Driven Pricing Optimization, 2025.

6. PitchGrade. Booking Holdings AI Use Cases – Dynamic Pricing & Fraud Detection, 2023.

7. International Organization for Standardization. ISO 20000-1:2018 Information technology — Service management — Part 1: Service management system requirements. ISO, 2018.

8. International Organization for Standardization. ISO 28000:2022 Security and resilience — Security management systems for the supply chain. ISO, 2022.

9. International Organization for Standardization. ISO 8000-1:2011 Data quality — Part 1: Overview. ISO, 2011.

10. OpenTravel Alliance. OpenTravel Messaging Specifications – XML & JSON Standards. OpenTravel, 2024.

11. Expedia Group. Annual Report 2024: Technology & Platform Innovations. Expedia, 2024.

12. Trip.com Group. Cloud-based Reservation and Inventory Systems Overview. Trip.com, 2023.

13. Winding Tree. Blockchain Solutions for Decentralized Travel Distribution. Winding Tree Whitepaper, 2024.

14. Gartner. Emerging Technologies in Tourism: AI, IoT and Blockchain Adoption Trends, 2024.

15. Google Developers. Progressive Web Apps (PWA) in Travel Industry. Google, 2023.

16. Microservices.io. Microservices Architecture Patterns and Best Practices. Chris Richardson, 2023.