“CRM VA XIZMAT SIFATI INTEGRATSIYASI: SERVQUAL ASOSIDA KPI TIZIMINI ISHLAB CHIQISH” (2026) "XXI ASRDA INNOVATSION TEXNOLOGIYALAR, FAN VA TAʼLIM TARAQQIYOTIDAGI DOLZARB MUAMMOLAR" nomli respublika ilmiy-amaliy konferensiyasi, 3(8), pp. 177–187. Available at: https://universalpublishings.com/index.php/itfttdm/article/view/17032 (Accessed: 18 May 2026).