ISSN 3060-4745 Open Access · Peer Reviewed
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Keywords

digital transformation
insurance services,
InsurTec
data analytics,
financial innovation

How to Cite

“DIGITAL TRANSFORMATION OF INSURANCE SERVICES IN UZBEKISTAN: PROBLEMS AND DEVELOPMENT TRENDS”. (2026). ACUMEN: INTERNATIONAL JOURNAL OF MULTIDISCIPLINARY RESEARCH, 3(6), 214-218. https://doi.org/10.66301/c2kph038

Abstract

The digital transformation of financial services has significantly influenced the modernization of insurance markets worldwide. In Uzbekistan, the insurance sector is undergoing structural and technological changes aimed at improving service accessibility, operational efficiency, and financial stability. This study analyzes the current state of digital transformation in insurance services in Uzbekistan, identifies existing challenges, and examines development trends within the framework of digital innovation. The research is based on institutional analysis, statistical data review, and comparative methods. The findings reveal that although significant progress has been achieved in electronic policy issuance, online platforms, and regulatory reforms, several barriers remain, including low digital literacy, limited InsurTech integration, cybersecurity risks, and insufficient data analytics infrastructure. The study concludes that strengthening digital ecosystems, adopting advanced data-driven risk assessment models, and enhancing regulatory support are essential for sustainable digital growth in Uzbekistan’s insurance sector

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References

1. Bazarov, Z. Kh. (2025). Problems in the development of personal insurance types in Uzbekistan and ways to eliminate them. Academicia Globe: Inderscience Research.

2. Shadmanov, X. (2025). Innovation in Uzbekistan's insurance market. World Scientific Research Journal.

3. Kiyasov, S. U. (2024). The necessity and prospects for the development of the life insurance market in Uzbekistan. Sinergi International Journal of Economics.

4. Shadmanov, X. (2025). Directions of digitalization in Uzbekistan's insurance market. Galaxy International Interdisciplinary Research Journal.

1. Bazarov, Z. Kh. (2025). Problems in the development of personal insurance types in Uzbekistan and ways to eliminate them. Academicia Globe: Inderscience Research.

2. Shadmanov, X. (2025). Innovation in Uzbekistan's insurance market. World Scientific Research Journal.

3. Kiyasov, S. U. (2024). The necessity and prospects for the development of the life insurance market in Uzbekistan. Sinergi International Journal of Economics.

4. Shadmanov, X. (2025). Directions of digitalization in Uzbekistan's insurance market. Galaxy International Interdisciplinary Research Journal.

1. Bazarov, Z. Kh. (2025). Problems in the development of personal insurance types in Uzbekistan and ways to eliminate them. Academicia Globe: Inderscience Research.

2. Shadmanov, X. (2025). Innovation in Uzbekistan's insurance market. World Scientific Research Journal.

3. Kiyasov, S. U. (2024). The necessity and prospects for the development of the life insurance market in Uzbekistan. Sinergi International Journal of Economics.

4. Shadmanov, X. (2025). Directions of digitalization in Uzbekistan's insurance market. Galaxy International Interdisciplinary Research Journal.

1. Bazarov, Z. Kh. (2025). Problems in the development of personal insurance types in Uzbekistan and ways to eliminate them. Academicia Globe: Inderscience Research.

2. Shadmanov, X. (2025). Innovation in Uzbekistan's insurance market. World Scientific Research Journal.

3. Kiyasov, S. U. (2024). The necessity and prospects for the development of the life insurance market in Uzbekistan. Sinergi International Journal of Economics.

4. Shadmanov, X. (2025). Directions of digitalization in Uzbekistan's insurance market. Galaxy International Interdisciplinary Research Journal.

5. Ochilov, I. K. (2025). Digital revolution in the insurance sector: Integration of artificial intelligence in Uzbekistan. International Multidisciplinary Research Journal

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